Гарантия на товар
Warranty period
The warranty period for professional equipment is usually 1 year commencing from the date of delivery. There are some exceptions. Some manufacturers offer 2-5 years warranty, some give 6 months warranty from the date of installation.
Damages
The damages covered under the warranty are manufacturer defects, regardless of the good installation and usage of the product in accordance with the manual. Any other damages will be charged and will be dealt with in the service department.
Maintenance
If a manufacturer defect appears during the warranty period, all the maintenance and services will be free of charge.
Exception
The warranty will not be valid if the equipment has not been serviced by the unauthorized service center.
The warranty doesn't cover outside the UAE.
Transportation costs associated with moving the equipment for service, maintain or repair are paid by the customer.
To obtain warranty service:
- Filing a claim
- Maintenance certificates
- Service examination report confirming the equipment malfunction
- Copy of the bill according to which the equipment was shipped
- The serial number on the equipment
We are happy to assist you: email sales@chefclick.ae / Whatsapp / phone